|
Your Account
To modify your account details (e.g. your mailing address),
view previous orders, view your "wish list", and
more, click here. If you have forgotten your account password,
click here (note:
your e-mail address is your user name).
Order Security
This site uses the latest encryption technology to ensure
that every transaction is a safe one. All transactions are
processed over the Secure Socket Layer (SSL).
Your Privacy
We will not rent or sell your name, address, email address,
credit card information or any other personal information
to any third party. If you have purchased from us or have
created an account with us, we may occasionally update you
via email to announce special discounts or new features. If
you do not wish to receive email from us, simply follow the
instructions to unsubscribe.
Shipping
All orders are shipped via US Mail, Priority Service. Orders
should be received within 10-14 days from the time the order
is placed.
Returns
Nielsen Design offers a "no hassle" 30-day return
policy. However, please note that shipping charges are non-refundable
and the order must be sent via insured mail. All products
are guaranteed 100%. If any product breaks during the course
of normal wear, Nielsen Design will be happy to repair the
product.
Also note that returns will not be accepted
if one or more of the following circumstances occurs: (a)
more than 30 days have passed since the purchase date; (b)
the product has been misused, abused, contains incomplete
parts, blemishes, cosmetic defections, scratches.
If you have any further questions about our
return policies, please contact us.
|